Chasing Project Performance

Chasing Project Performance

Many non-profit organizations are large businesses. Many have huge facilities that require ongoing operational maintenance and frequent capital upgrades. Construction project performance can be elusive. These non-profit communities—including HOAs, houses of worship, and recreationally-oriented organizations—are led by volunteer boards elected to serve for a few years. These directors reflect the interests of and makeup of their communities, coming to the board with diverse backgrounds.

They are lawyers and accountants, educators and social workers, and business professionals with diverse experiences and specialized areas of expertise. Some are architects and engineers and come to the board with construction backgrounds. Some are still in the workforce and others are retired.

All directors freely volunteer an amazing number of hours to make a difference in their communities. They are supported, in many instances, by a management team and a dedicated staff.

Assessing the time and monies invested by these boards and staff, many of the community investments are associated with significant construction projects—maintaining or upgrading the facility. While many construction projects are routine and accomplished by trusted vendors, some are far more challenging. Too often these more challenging projects are technically complex, difficult for lay boards to understand the viability of proposed solutions, and too soon are eventually deemed to be less than fully successful.

Directors—having experienced a few of these projects that have underperformed, that require even more investment to solve the problem—recognize that they are chasing project performance.

We believe that well-investigated, well-defined, and well-managed projects are ultimately far less expense, predominately as the investment in time and monies by the community have a significantly longer service life. Building components and systems have defined service lives. When they fail too soon, it is expensive. When communities must “fix the failed fix,” the financial impact on the community is unacceptable.

We believe that robust and independent owner representation and the careful management of construction activity are how complex construction project activity is best accomplished. We can help.

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